A perfect gift for anyone. Even yourself.

Our precious coated nanodots were developed first and exclusively by Nano Magnetics. Nanodots are subject to extensive durability testing and surface engineering for the best constructors possible. Each finish has been engineered for optimal durability, impact resistance and ideal consistency.

All orders are shipped the next business day.

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SHIPPING

All orders are shipped the next business day after receiving payment.

USA, Canada, Europe

Domestic flat-rate carrier service with delivery confirmation. The average shipping time within USA, Canada and European Member States is 5-10 business days

International*

International Air Parcel with delivery confirmation.

* International clients may be subject to customs delays, duties and taxes of their respective country. Due to import and customs laws of certain countries, international shipments outside of US, Canada and Europe may take up to 4-6 weeks to deliver.

POLICIES

Secure Shopping Guarantee

Your information is secure at www.thenanodots.com. Nano Magnetics Ltd ("NML") has established a Secure Shopping Guarantee for every transaction that you make on our website.

Your personal/financial information is safe.

We use the industry-standard encryption protocol known as Secure Socket Layer (SSL) to keep all of your order, billing, and shipping information secure.

Your transactions are secure

When you enter the checkout process, you are moving into the secure area of our site. You will notice that your page address (URL) will change from http to https. Should any unauthorized charges appear on your credit card as a result of shopping on our website, you must notify your credit card provider in accordance with its reporting rules and procedures.

Payments

• Visa
• MasterCard
• American Express
• Diners Club
• Paypal

Other payment options may be available for international clients and will be offered on the NML Site at the time of purchase. To better protect your information, we require the billing information that you provide match the billing address of the credit card used during the purchase of your order. In the event that this information is not an exact match, your order may be delayed or cancelled. In addition, if your order is shipping to an address other than the billing address, make sure to enter the correct shipping address before submitting. We require the VCode number located on the back of the credit card to process the transaction. Prices are subject to change without notice.

30 Day Money Back Return Policy

We will gladly refund your order for any unopened merchandise less shipping fees and a 20% restocking fee. Returns and exchanges will only be authorized within 30 days of the original purchase.
Please contact our customer service support at 1-888-629-NANO(6266) or send an email to customerservice@thenanodots.com and we will be happy to assist you.

Need To Return An Item?

1. Contact us by phone or email telling us which items you would like to return or exchange. Our support staff will issue a return form with the shipping address where to send the product.
2. Collect the item(s) you wish to return (please be sure to include all packaging and labels) and place in the original shipping box if you still have it, or an appropriately sized box. Be sure to package the items so that they arrive intact. Please note: Items MUST be in complete resalable condition, in the original packaging with all package contents complete otherwise a credit will not be issued.
3. Fill out the information requested on the return form and put it in the box.
4. Go to your local Post outlet or courier of choosing, you will be responsible for return shipping charges, be sure to get a tracking number.

Please note: We will refuse any packages sent COD. Be sure to pay for your return shipment at the time you send it. Resolution: You can expect that your return will be resolved within 10 business days of receipt of your return. Once the product has been received and is determined to be in resalable condition a refund will be credited to your account.